Shopping With Quinoa Esta Bakery

Answers To Frequently Asked Questions

Quinoa Esta Bakery does offer free nationwide shipping which includes tracking. However, due to the increase in porch pirate package theft, we have imposed a $2.65 signature requirement fee charged by USPS. This charge is to ensure that your purchase arrives to you safely. If you would like to waive this fee, we will not be responsible for missing packages once they have been delivered by your mail carrier.

Expect delicious goodies made with all natural ingredients, great customer service and a positive experience.

You can email us at customerservice@quinoaesta.com, or give us at call at (623) 231-6267. We are open Tuesday – Saturday 10am to 6pm Arizona time.

All orders are shipped Priority via the United States Postal Service. Please contact us for further information.

WE DO NOT SHIP CHOCOLATE OR CREMOSA VEGAN BUTTER. Our standard shipping method is shipped USPS Priority mail unless otherwise requested. Call us to make faster delivery arrangements.

No, a signature is not required but may be requested. Please contact Customer Service at 623-231-6267 or customerservice@quinoaesta.com to request a signature. Note that there is an additional USPS charge when a signature is requested.

Yes, we can ship our dry mix items such as the brownie and pancake mixes to your PO Box. A physical street address is required for all delivery items. To ensure delivery, please be certain to include suite and apartment numbers.

We are currently shipping within the boundaries of the United States. We will be expanding shipping to include international service in the very near future. Please contact Customer Service at 623-231-6267 or customerservice@quinoaesta.com for further assistance.

Orders received will be shipped within 24 hours of order receipt excluding weekends and holidays. We will promptly notify you by email if there will be any shipping delays.

All of our products ship from our distribution center in Glendale, AZ.

Depending on where the items are being shipped, the arrival date will vary. Please refer to the USPS zone map for specific delivery information. Typically mail arrives within 3-4 days.

After your order has been placed you will receive an email from Quinoa Esta confirming your order.

Nutritional information is included with delivery of fresh baked items and is located on the back of the bag of dry mix products. For nutritional information on any of our products, please feel free to email Customer Service at customerservice@quinoaesta.com.

The shelf-life varies by product. Shelf-life information will be included with your delivery. For freshness and product longevity please feel free to contact Customer Service at customerservice@quinoaesta.com.

Yes for fresh, baked items. Dry mixes should be stored in a cool, dry place.

Yes, we recommend that you enjoy your goodies as soon as they arrive, but they can be frozen. When you are ready to serve, thaw at room temperature for approximately 15 minutes.

No.
When they do, it is indicated in the product description.
People with severe nut allergies should note that nuts are present in our bakery where the products are made.

Quinoa Banana Bread is sweetened with maple syrup.

Our products are never knowingly prepared with gluten. However, our production areas may contain traces of wheat. We strive to prevent cross-contamination of any kind. For this reason, our products may not be Celiac-safe. Additionally, our products are not prepared with animal products, grains, soy, or gums. Product transparency is always important to us. If you have any questions regarding our foods and their ingredients, please contact us at (623) 231-6367.

If your order has arrived damaged, or if you are dissatisfied for any reason, please contact Customer Service at 623-231-6267. We believe in 100% customer satisfaction and will work with you to ensure that you are happy with your Quinoa Esta Bakery purchase.